Ave Valley values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your personal information when you use this website.
Identification of the Responsible Entity
The entity responsible for collecting and processing your personal data is "Ave Valley" (hereinafter referred to as "we", "us", "our"). If you have any questions or concerns about our privacy policy or data practices, you can contact us at support@avevalley.pt.
Data Collected and Purposes
We collect various categories of personal information through the Ave Valley website (hereinafter referred to as "Website"):
Traffic and usage data: When you visit our Website, we automatically collect technical information, including your device's IP address, your browser type and version, time zone settings, browser plug-in types and versions, operating system and platform, as well as information about your visit, including the full URL clickstream to, through and from our Website. This information is collected through Cloudflare Analytics, which helps us understand how visitors use our site and improve the user experience. Important: Cloudflare Analytics does not track individual users.
We collect certain information through a form on our website. This includes your name, work email, phone number (WhatsApp), the name of your company/brand, web shop URL, Instagram account, product category, average order quantity, expected delivery date, and any message you might include. We use this information to understand your needs, to provide better service, and to tailor our communication with you. Your contact details, such as your email and phone number, may be used to reach out to you for queries, updates, or important information. Your company/brand name, web shop URL, Instagram account, and product category helps us understand your business better and allows us to provide services that are relevant to your field. The average order quantity and expected delivery date provide us with important details about your operational needs. Any messages you provide give us context and detail about your inquiries or comments. Please note that providing this information is voluntary, and by providing this information, you are giving us consent to use this data for the purposes outlined above. We do not share this information with third parties without your explicit consent, except where necessary to provide the services or features you have requested or when required by law.
Data Sharing
We do not sell or rent your personal information to third parties. However, we share information with third parties when necessary to provide our services (for example, Cloudflare Analytics), as described in this Privacy Policy.
User Rights
In accordance with the General Data Protection Regulation (GDPR), you have the right to access, correct, delete, restrict or object to the processing of your personal data, as well as the right to data portability and the right to withdraw consent. To exercise any of these rights, please contact us at support@avevalley.pt.
Data Protection
We are committed to protecting your personal information and have implemented appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. We will continue to enhance these measures as new technologies become available.
International Data Transfers
Your personal information may be transferred and processed in countries outside the European Economic Area (EEA) that may not offer the same level of data protection as the EEA. However, we ensure that all personal data transfers are carried out in accordance with applicable data protection laws and that appropriate security measures are in place to protect your personal data.
Links to Third-Party Websites
Our Website may contain links to third-party websites. If you follow a link to any of these websites, please note that they have their own privacy policies and we do not accept any responsibility or liability for these policies. Please check these policies before submitting any personal data to these websites.
Changes to this Privacy Policy
We may occasionally update this Privacy Policy. When we do, we will update the date of the last modification at the end of this page. We encourage users to frequently check this page for any changes and stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Contact
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: support@avevalley.pt.
Last update: July 11, 2023
